Privacy Policy

1. Introduction

Welcome to Range Hood HQ (“we,” “our,” “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.rangehoodhq.com  make a purchase, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect personal and non-personal information to process your orders, improve our services, and enhance your experience.

a. Information You Provide Directly

When you make a purchase, create an account, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party gateways)

  • Account login credentials (if applicable)

b. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and device information

  • Browser type and operating system

  • Referring/exit pages

  • Time spent on site and pages viewed

  • Cookies and tracking technologies (see our Cookies Policy)

c. Information from Third Parties

We may receive data from trusted partners such as payment processors, marketing platforms (e.g., Google, Meta), or logistics companies for order fulfillment or analytics purposes.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate order updates, invoices, and confirmations

  • Provide customer support and respond to inquiries

  • Improve website functionality and user experience

  • Send promotional offers, if you have opted in

  • Comply with legal and tax obligations

  • Prevent fraudulent transactions and protect our business

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information, including:

  • SSL encryption on all transactions

  • Secure servers and firewalls

  • Restricted employee access to sensitive data

However, please note that no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We only share your data when necessary to operate our business and fulfill your orders.

We may share information with:

  • Payment processors (e.g., PayPal, Stripe) for secure payments

  • Shipping carriers to deliver your products

  • Analytics and advertising providers (e.g., Google, Meta) for marketing performance tracking

  • Legal authorities if required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Complete your transactions

  • Meet legal, accounting, or reporting obligations

  • Support business operations (e.g., returns, warranty claims)

You may request deletion of your personal information by contacting us at support@rangehoodhq.com 

7. Your Rights

Depending on your jurisdiction (for example, under GDPR or CCPA), you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing emails or targeted advertising

  • Request a copy of your stored data

To exercise any of these rights, please email support@rangehoodhq.com 

8. Email & Marketing Communications

If you subscribe to our newsletter or promotional updates, you may receive marketing emails.
You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or contacting us directly.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tools to enhance user experience and analyze traffic.
For full details, please review our Cookies Policy

10. Third-Party Links

Our website may include links to third-party websites or services.
Range Hood HQ is not responsible for the privacy practices or content of these external sites. We encourage you to review their policies before providing personal data.

11. Children’s Privacy

Range Hood HQ does not knowingly collect personal information from individuals under the age of 18.
If we learn that a child’s information has been provided, we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect business or legal changes.
All updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: support@rangehoodhq.com

📞 Phone: (888) 681-3679

🌐Website: www.rangehoodhq.com