Payment Policy

1. Overview

At Range Hood HQ, we prioritize secure, efficient, and transparent payment processing for all customers.
All transactions are protected by SSL encryption and handled through trusted, PCI-compliant payment processors to ensure your personal and financial information remains safe at all times.


2. Accepted Payment Methods

We currently accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover

  • Digital Payments: PayPal, Apple Pay, Google Pay. Shop Pay, Visa

  • Buy Now, Pay Later Options: (when available through third-party financing partners)

All prices are listed in U.S. Dollars (USD) and processed accordingly.


3. Payment Terms

  • Full Payment Required: Orders must be paid in full at the time of purchase unless otherwise stated in a written agreement.


4. Order Verification

To protect customers from unauthorized transactions, Range Hood HQ may perform additional verification on certain orders.
This may include:

  • Confirmation of billing and shipping addresses.

  • Verification calls or emails to ensure order authenticity.

  • Proof of identity for large or high-value orders.

Orders suspected of fraud may be canceled or delayed until verification is complete.


5. Pricing, Taxes & Currency

  • All prices are displayed in U.S. Dollars (USD).

  • Applicable state and local sales taxes are automatically calculated at checkout based on your shipping address.

  • Range Hood HQ reserves the right to correct any typographical or pricing errors before fulfilling an order.


6. Payment Disputes

If you experience an issue with your payment, please contact us immediately before initiating a dispute with your financial institution.
Unauthorized or fraudulent chargebacks may result in account suspension and additional fees for administrative processing.

Contact for payment concerns:

Address: 7762 Fawn Meadow, Columbus, Ohio 43085, United States

Email: support@rangehoodhq.com

Phone Number: (888) 681-3679

Customer Service Hours: MONDAY TO FRIDAY, from 10 am to 5 pm EST

*No Weekend Hours of Operation

*Holiday Hours May Vary


7. Refunds and Cancellations

Refunds are issued in accordance with our Return & Refund Policy.

  • Refunds will be processed back to the original payment method within 7–10 business days of approval.

  • Original shipping fees are non-refundable unless the return is due to an error by Range Hood HQ.

  • Orders can only be canceled within 24 hours of purchase. Custom or special orders cannot be canceled once production begins.


8. Financing Options

We may offer financing through third-party providers.
Please note:

  • All financing terms, approvals, and payments are managed directly by the financing partner.

  • Range Hood HQ does not have control over financing decisions or credit approvals.


9. Contact Us

For questions or concerns related to billing, invoices, or payments, please contact our team:

Address: 7762 Fawn Meadow, Columbus, Ohio 43085, United States

Email: support@rangehoodhq.com

Phone Number: 888-681-3679

Customer Service Hours: MONDAY TO FRIDAY, from 10 am to 5 pm EST

*No Weekend Hours of Operation

*Holiday Hours May Vary